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Exchange Policy

You can exchange any product for some other one within the statutory 14 days from the date of purchase.

This exchange is subject to the following conditions:

  • Added in a quantity of one to the Shopping Basket before you start your exchange request
  • Not an Add-on Item
  • Not identical to the item being returned
  • Not marked as a gift in your Basket
  • We can’t process exchanges for gift returns unless you’re the original purchaser of the gift and exchange items can’t be sent as gifts.
  • We can only process exchanges if the original order was paid by credit or debit card.
  • We can only process exchanges if the order was dispatched to a UK address.

To know more on the subject please dial: 03308080058 ( From within UK) or mail at