You can exchange any product for some other one within the statutory 14 days from the date of purchase.
This exchange is subject to the following conditions:
- Added in a quantity of one to the Shopping Basket before you start your exchange request
- Not an Add-on Item
- Not identical to the item being returned
- Not marked as a gift in your Basket
- We can’t process exchanges for gift returns unless you’re the original purchaser of the gift and exchange items can’t be sent as gifts.
- We can only process exchanges if the original order was paid by credit or debit card.
- We can only process exchanges if the order was dispatched to a UK address.
To know more on the subject please dial: (0)-7458149520 (if calling from within the UK)
or +44-7458149520 (if calling from overseas) or mail at info@sustishop.com